1. Controller
The controller responsible for the processing of personal data through this website is:
Sustainaccount AG, Tramstrasse 8, CH-8707 Uetikon am See, Switzerland
Email: info@sustainaccount.com
Website: https://sustainaccount.com
2. Scope
This Privacy and Cookie Policy explains how Sustainaccount AG collects and processes personal data when you visit this website, contact us, request information, book a demo, subscribe to communications, or otherwise interact with us. We process personal data in accordance with applicable data protection laws, including the Swiss Federal Act on Data Protection and, where applicable, the EU General Data Protection Regulation.
3. Personal data we process
Depending on how you use the website, we may process the following personal data:
- contact and business information, such as name, company, role, email address, phone number, and country;
- information you provide through contact forms, demo requests, emails, or other communications;
- technical and usage data, such as IP address, browser type, device information, operating system, referring pages, pages visited, date and time of access, log data, and interactions with website content.
We generally collect personal data directly from you or automatically when you use the website.
4. Purposes of processing
We process personal data for the following purposes:
- operating, maintaining, securing, and improving the website;
- responding to enquiries, contact requests, and demo requests;
- providing information about Sustainaccount AG, the Climate Resilience Suite, and related services;
- managing business relationships and communications;
- analysing website usage and improving website performance and content;
- sending newsletters or marketing communications where permitted;
- complying with legal obligations and protecting our rights.
5. Legal basis
Where the EU GDPR applies, we process personal data on the following legal bases:
- performance of a contract or pre-contractual steps;
- legitimate interests, such as operating the website, responding to enquiries, improving our services, and conducting B2B communications;
- consent, where required, for example for certain cookies, analytics, newsletters, or marketing communications;
- compliance with legal obligations.
Under Swiss data protection law, we process personal data in accordance with the principles of lawfulness, transparency, proportionality, purpose limitation, accuracy, and data security.
6. Cookies and similar technologies
This website may use cookies and similar technologies. Cookies are small files stored on your device that help operate the website, improve functionality, analyse usage, or support communications and marketing. We may use the following categories of cookies:
- Essential cookies, which are necessary for the website to function;
- Functional cookies, which improve usability and remember preferences;
- Analytics cookies, which help us understand how visitors use the website;
- Marketing cookies, which may be used to measure campaigns or provide relevant content.
Where required by applicable law, non-essential cookies are used only with your consent. You can manage or withdraw your cookie preferences through the Cookie Settings available on the website. You can also restrict or delete cookies through your browser settings.
7. Service providers and disclosure of data
We may use selected service providers to operate and improve the website, process enquiries, manage customer relationships, send communications, analyse website usage, maintain security, and support our business operations. These providers may process personal data on our behalf and only as necessary to provide their services. Where required, we use appropriate contractual safeguards. We may also disclose personal data where required by law, to protect our rights, or in connection with professional advice, legal proceedings, or business transactions. We do not sell personal data.
8. International data transfers
Personal data may be processed in Switzerland, the European Economic Area, or other countries where our service providers or business partners are located. Where personal data is transferred to countries that do not provide an adequate level of data protection, we take appropriate safeguards where required, such as standard contractual clauses or other legally recognised transfer mechanisms.
9. Data retention
We retain personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact and business communication data may be retained for the duration of the business relationship and for a reasonable period afterwards. Technical logs and analytics data are retained for limited periods according to operational, security, and analytical needs.
10. Data security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. However, no transmission or storage system is completely secure. We therefore cannot guarantee absolute security of data transmitted through the website.
11. Your rights
Depending on the applicable law, you may have the right to:
- request information about the personal data we process about you;
- request correction of inaccurate personal data;
- request deletion of personal data;
- request restriction of processing;
- object to processing;
- withdraw consent, where processing is based on consent;
- request data portability, where applicable;
- lodge a complaint with a competent data protection authority.
To exercise your rights, please contact us at info@sustainaccount.com.
12. Marketing communications
If you subscribe to newsletters or marketing communications, we may use your contact details to send you relevant updates about Sustainaccount AG, climate risk insights, events, or services. You can unsubscribe at any time by using the unsubscribe link in the communication or by contacting us.
13. Links to third-party websites
This website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. Please review the privacy policies of those websites separately.
14. Changes to this policy
We may update this Privacy Policy and Cookie Policy from time to time. The version published on this website applies.